Payment must be completed prior to shipment. Western Union and Bank to Bank transfer are accepted.

For US and Canadian customers, shipment will be made via air cargo to our shipper for reshipping via USPS to customers’ doorstep.
For EU & Asian countries, delivery will be made via EMS and fishes will arrive safely to your doorstep within 48 hours.
For MALAYSIA & Singapore customer, delivery will be made via SKYNET EXPRESS will arive safely to your doorstep within 48 hours.

Payment must be made direct to :

PAYPAL
evie_t@hotmail.com
WESTERN UNION
NAME: SAW CHEE TEONG
BANK TO BANK TRAFER:
BANKNAME: MAYBANK
ACCOUNT NO: 157091174193
BRACH: BANDR PEDAR, BUKIT MERTJAM, PENANG

Shipping cost:
For US and European customers is US$45.00 for 1pair fishes and US$6.00 for each pair additional fish.
For Asian countries, shipment costs US$25.00 for the first 1pair fish and US$5.00 for each pair additional fish.
For MALAYSIA, shipment costs RM10.00 for the first 1pair fishes and RM5.00 for each pair additional fish.
For Singapore, shipment costs USD15.00 for the first 1pair fishes and USD2.50 for each pair additional fish.

GUARANTEE & DOA POLICY

You must take immediate delivery of your order upon its arrival.
Please make sure that your water quality is good for fish.
You must acclimate the new arrival fishes.

We will replace the dead fish on the next order or will be credit by money on paypal.

The guarantee and claims are stickly valid. Pictures of dead fishes must be sent to us immediately within 24 hours after receiving the fish. We accept quality pictures which clearly reveal the quantity in detail. Our guarantee does not cover the cost of shipping or applicable packing charge and other necessary cost.

In the event of loss due to flight delayed because of engine troble, misconnection flight or mishandling by airline. We advice you to check the fishes immediately upon the receipt at the airport, preferrably with the personnel who bring out your boxes. Claims should be immediately lodged directly to the airline concerned. If you do not carry out the above procedures, you risk the possibilities of getting your claims rejected. Please note that we are not liable for such DOAs. In any event, you're advised to keep us informed.